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Product Description
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PRECISION MATTERS
Customize every meal.
Unlike feeders that measure kibble by volume, our integrated smart feeder scale measures portions by weight, giving pawrents customization that fits any pet’s unique diet needs with bespoke meal plans.
Your pet’s food-eating habits and data can then be monitored and tracked in the Pawsync app, where you can gain insights into their overall well-being.
PEACE OF MIND
Smart jam fix technology.
Our feeder is compatible with kibble of many shapes and sizes*. If a blockage occurs, the feeder will use an automatic reverse-and-rotate mechanism to keep the food flowing.
That means fewer interruptions to your pet’s scheduled feedings, giving you peace of mind whenever you’re away from home.
Meal call
Record up to 10 seconds of your pet’s favorite person telling them it’s time to eat.
Low food detection sensors
No surprises here—be notified when food’s running low.
6-Day backup power supply
Ensures uninterrupted feeding for up to 6 days if a power outage occurs.*
304 Stainless steel bowl
Long-lasting and durable, food-grade stainless steel can withstand scratching and playful pets.
BPA-free tank
Rest assured that only high-quality materials will touch your pet’s food.
Lock in freshness
Our secure locking lid denies access to mischievous pets and keeps food fresh.
Moisture control
Our FDA-compliant desiccant pack absorbs moisture to help keep kibbles fresh for up to 30 days.
RECOMMENDED KIBBLE
Let the kibbles dispense.
Dried
Mixed
Freeze dried
Air dried
Note: The pet feeder is only intended for use with dry food. Do not use wet, canned, or moist food.
PORTION ACCURACY
Feeding calculator.
Not sure how much to feed your pet? Use our handy Feeding Calculator to get a customized recommended portion amount based on your pet’s breed, weight, lifestyle, and more.
FAQ.
3.6 liters / 3.8 quarts, or about 15 cups
If there is a power outage, the feeder will go into Battery Mode, where the power will be supplied by three D batteries (not included).
Under normal usage, the batteries can last up to 6 days.
The feeder will dispense up to 10 portions per meal, but you can schedule multiple meals per day.
The pet feeder is only intended for use with dry food. Do not use wet, canned, or moist food.
Every surface that touches food is made with BPA-free plastic or 304 food-grade stainless steel.
No, the pet feeder is recommended for indoor use only.
Your product comes with a 1-year limited warranty. Register your product at pawsync.com/warranty to extend your warranty to 2 years.
For your pet's safety, the control buttons automatically lock after 5 minutes of no operation. However, if you restart (unplug and plug in) the pet feeder, the control buttons stay unlocked for 30 minutes. To unlock, press and hold the FEED and WIFI buttons for 3 seconds.
The kibble must be between 4–15 mm in size.
We recommend replacing the desiccant pack every 30 days. When it's time to change the desiccant pack, the silica gel inside the pack will change from orange to green.
Use the Feeding Calculator in the Pawsync app to calculate portion sizes. Check with your veterinarian to determine your pet's nutritional needs and serving size.
To ensure accuracy, you should calibrate (zero out) the feeder scale after removing the bowl or scale and after refilling the feeder tank.